SAM In MindTap Instructor HelpSAM in MindTap Instructor HelpCourses and SectionsStudentsCustomize the Learning PathCreate ActivitiesSchedule ActivitiesExamsAnswer KeysGrades and ScoresReports and AnalyticsCengage School K–12 Teacher HelpFrequently Asked QuestionsTroubleshootingLMS TroubleshootingTroubleshootingCannot Access CourseResource Links Don't WorkStudents Received Partial CreditSettings Conflict Message Displays When Changing Multiple ActivitiesMissing ActivitiesActivity is Not Marked Practice or Counts Towards GradeTroubleshooting SAM in MindTapLogin and SAM Access IssuesRecovering and Resuming from a Crash or Lost ConnectionProject ErrorsMicrosoft has Blocked Macros From Running (Windows)Macros Disabled in Project File (macOS)Wrong Name ErrorWrong Format ErrorWrong Application ErrorVirus Detected ErrorFile Password and Protection ErrorProject incident rejection ErrorKeyboard ShortcutsAccessibilityMore InformationRelated informationMicrosoft has Blocked Macros From Running (Windows)Macros Disabled in Project File (macOS)Wrong Name ErrorWrong Format ErrorWrong Application ErrorVirus Detected ErrorFile Password and Protection ErrorProject incident rejection Error