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Contact customer support with additional questions.
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Add a Link to Technical Support
After linking your Sakai and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Blackboard and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Schoology and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Canvas and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and Explore courses, add a Cengage technical support link in the same way as adding links to Explore activities. The technical support link is listed at the bottom of the list of activities.
Move Explore Content
Change where content is shown on the learning path.
Show/Hide Explore Content
Hide reading, assessments, and media you don't want students to use in your course, or reveal previously hidden content.
Where is My eBook?
If you don't see your eBook when you attempt to access, most likely it has expired.
Open Explore Content
Launch your course to view your textbook and assignments.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Explore Content
Access content for your Explore course.
Can't Find Cengage Content in Blackboard
When setting up your Explore course in Blackboard, you cannot find Cengage content under Content (Blackboard Original) or Institution Tools (Blackboard Ultra).
Browser Plugins
Some content and tools might require the following browser plugins.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Highlight and Take Notes
Highlight important content in your eBook and add notes to review later. Your notes and highlights are saved in the Notebook.
Cengage Listed Twice in LMS Content Market
When integrating an Explore course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Change eBook Accessibility Settings
You can adjust the size and font used in your eBook content and display the alternative text for eBook media.
Add Bookmarks
Bookmark important content in your eBook to review later. Your bookmarks can be accessed across browsers and devices.
(LTI 1.0) Other LMS
If your LMS is not specified, there are general LMS integration resources available.