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Enrolled in the Wrong Class After Using Class Key
After using a class key to enroll, you are enrolled in the wrong class in WebAssign.
Enroll in your SAM Class Section
Find your section in SAM and join it. Depending on your instructor's settings, you might be added to a waitlist until your instructor approves you. You can also view the sections in which you are enrolled or waitlisted.
Questions or Assignments Not Shown in Class Insights
Some assignments or assignment questions might not be shown in Class Insights.
Classes
You can view, enroll in, and unenroll from class sections. You are either enrolled automatically or wait listed depending on how the instructor set up the course.
Joined Wrong Course
Cause Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor. Use your instructor's course key to transfer out of the self-study course and into the instructor-led course. Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course. Resolution Click Courses in Spark. Navigate to your course...
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
Review Your Work With My Class Insights
With Class Insights, you can review your work for a specific topic rather than assignment by assignment. You can use this to identify what kind of problems need more study.
My Class Insights
Homework scores — especially when multiple submissions are allowed — often don't indicate how well you understand the material. A better indicator is your performance on the first attempt for each question part. Class Insights uses this criterion to rate your proficiency on the assigned textbook topics. On the first attempt, you earned at least 90% of the points available. On the first attempt, you earned between 60% and 90% of the points available. On the first attempt, you earned less than...
Class Not Available
A class you enrolled in is not listed on your sidebar or WebAssign home page.
Using cross sections and diagnostic images
Video Transcript The Views section includes cross sections. These are a series of sliced 3D models from various regions. Use the content box to navigate through the slices and identify their location. Use one finger to rotate, two to pinch open or close, or select the flip feature to change between inferior and superior views. Select any structure to access additional information. Open the Images tray to compare 3D models to diagnostic images, and cadaver scans. Turn pins on to identify key...
Using cross sections and diagnostic images
Video Transcript The Views section includes cross sections. These are a series of sliced 3D models from various regions. Use the content box to navigate through the slices and identify their location. Use one finger to rotate, two to pinch open or close, or select the flip feature to change between inferior and superior views. Select any structure to access additional information. Open the Images tray to compare 3D models to diagnostic images, and cadaver scans. Turn pins on to identify key...
Using cross sections and diagnostic images
Video Transcript The Views section includes cross sections. These are a series of sliced 3D models from various regions. Use the content box to navigate through the slices and identify their location. Use one finger to rotate, two to pinch open or close, or select the flip feature to change between inferior and superior views. Select any structure to access additional information. Open the Images tray to compare 3D models to diagnostic images, and cadaver scans. Turn pins on to identify key...
Using cross sections and diagnostic images
Video Transcript The Views section includes cross sections. These are a series of sliced 3D models from various regions. Use the content box to navigate through the slices and identify their location. Use one finger to rotate, two to pinch open or close, or select the flip feature to change between inferior and superior views. Select any structure to access additional information. Open the Images tray to compare 3D models to diagnostic images, and cadaver scans. Turn pins on to identify key...
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Can't Open Class or Submit Assignments
You can't open your class or submit assignments. Other problems might also be related to this issue.
Check If a Personal Study Plan Is Set Up for Your Class
If your instructor has set up a Personal Study Plan for your class, you can access it from your Home page.
My Old Code Doesn't Apply To My New Course
The access code which paid for your previous course is not paying for your current one even though both courses are built on the same textbook.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Enroll with Course Link
Course links are URLs provided by your instructor that go directly to your course. Your instructor might provide it in class or on your syllabus. If you do not have a course link, you might need to access your course through your LMS or with a course key. Click your course enrollment link. If needed, sign in or create a Cengage account. If needed, enter your access code, purchase your course materials, or proceed with temporary access. Temporary access: You can access your Cengage course...
As a student, how do I join a new class?
Go to www.BigIdeasMath.com and login with the same credentials you used for previous Big Ideas Math classes. Click on your name in the top-right corner of the website, then click Add Class . Enter the access code your teacher provided you with and click Next . You will then be enrolled in the new class and have access to your book and assignments.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Join a Course for Self-Study
If you do not have a teacher, join a new self-study course with your existing Spark account.
Join a Course and Purchase Courseware (LMS integration)
This article is for students using Courseware integrated with a learning management system. It explains how to create a Courseware account, make a purchase if needed, and get into a course to see and start assignments.
Join a Course and Purchase Courseware (no LMS integration)
This article is for students using Courseware without integration with a learning management system. It explains how to create a Courseware account, make a purchase if needed, and get into a course to see and start assignments.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Study section
This article is for Visible Biology subscribers who want to learn more about different studying tools in Visible Biology. These include Flashcards, Quizzes, and Lab Activities.
Open Your Cengage Course
Open your Cengage course from your LMS (like Canvas or Blackboard) or from your Cengage dashboard. After opening your course, open your other courses in the Cengage sidebar.
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Select Your Course
Only one course at a time is shown.
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
Enroll with Course Key
Course keys are provided by your instructor. They are strings of numbers and letters that identify a specific course. Enter your course key on your student dashboard. Your course key will look like one of these examples: MTP1X111X1X1 E-Y11XX11XX1X1X MYSCHOOL 1234 5678 You can enter your course key (WebAssign: class key) from your Cengage account dashboard or getenrolled.com . Cengage Dashboard Enter your course key (WebAssign: class key) from your Cengage dashboard. If needed, sign in or create...
Complete Language Course Activities
You can practice what you learn with course activities.
Links to Cengage Courses or Activities Don't Work
When you click a link to a Cengage course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
Course Materials
Access materials for your MindTap for K–12 course.
Enroll in Your Course
Enter your course key in Diet & Wellness Plus to enroll in your course and access assignments.
Lowest Score Dropped
Your instructor can automatically drop your lowest activity scores for each category or for uncategorized activities.
Access an Expired Course
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. Expired courses have a gray background and are labeled Course ended.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
Retake a Course for Free
If you need to retake a Cengage course, you may be able to do so for free. Contact support to see if you are eligible.
Access Your Learning Platform Course
If you're not sure which way you should access your course, contact your instructor.