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Added Wrong Cengage Product or Course in LMS
When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.
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Wrong Name Error
When uploading a project file, a Wrong Name error displays and you are not able to submit your project.
Cengage Course is not in Your LMS
After selecting Link to an existing course or section in your LMS, your Cengage course does not display as an option.
Copy Section Schedule to Other Sections
You can copy the assignment schedule from one section into other sections in the same course.
Cengage Listed Twice in LMS Content Market
When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Wrong Format Error
When uploading a project file, a Wrong Format error displays and you are not able to submit your project.
Wrong Application Error
When uploading a project file, a Wrong Application error displays and you are not able to submit your project.
LMS Troubleshooting
Sometimes problems can occur with Cengage and your Learning Management System.
Purchased With the Wrong Account
When you purchase access for Cengage and sign in you see a message that you have not purchased access yet.
Add Students to a Class
Students can be added to a class in one of two ways. Teachers can add students manually, or students can register themselves using a class access code.
Create a Single-Section Course
Before you can assign MindTap activities to your students, you must create a course.