CengageHelp

Product in My Library Cannot be Found

When you click Create Course in My Library , you see an error message that your product cannot be found.

Instructor Common HelpCreate CourseTroubleshooting
Instructor Common Help

This is a temporary issue resulting from the transition to the new Instructor Center. After this has been resolved for each affected product, you will not see this issue again.

Resolution

  1. Remove the product from your library.

    1. Click My Library.

    2. Click more › Delete Product.

  2. Add the product back to your library.

    1. Enter a title, author, ISBN, or keyword in the search bar.

    2. Click a title.

    3. Click + My Library

  3. Click My Library and locate your textbook.

  4. Click Create Course.