Help For Common LMS And Browser Issues
- Browser Configs
- LMS Integration Troubleshooting
Cause
This is often caused by a timeout if you took longer than expected to complete a form, for example.
Resolution
Start over; if the error was caused by a timeout, you should be able to make your change successfully.
If the error happens again, open a support ticket.
- United States
- Higher education: support.cengage.com
- Secondary education: cengageorg.my.site.com/Service/s/k12login?language=en_US
- Africa, Europe, and the Middle East
- support.cengage.com
- +441264 342932
- Asia
- Australia
- New Zealand
- Canada
- Higher education: support.cengage.com
- Secondary education: cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M–F 9 AM to 5 PM EST)
- India
- cengage.co.in/Contact_Us
- asia.infoindia@cengage.com
- 0120 684 1300
- International Customer Support (8 AM – 6 PM EST)
1-800-599-3663 or 1-859-657-4786
- Latin America
- Higher education: support.cengage.com
- Secondary education: cengageorg.my.site.com/Service/s/k12login?language=en_US
- Support hours: Monday–Friday; 5 AM–7 PM CST (Mexico City Time)
- Languages: Spanish, English, Portuguese
- Argentina
0800-444-CENGAGE (2364243) option 8
- Brazil
- suporte.brasil@cengage.com
- 0800-CENGAGE (23642438) option 8
- Colombia
01800-01-CENGAGE (2364243) option 3