CengageHelp

System Requirements

Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support.

SAMGuideSAM Instructor HelpKeyboarding Instructor Help
SAM Instructor HelpKeyboarding Instructor Help

Supported Browsers

Windows
  • Chrome current and preceding version
  • Edge current and preceding version
macOS
  • Chrome current and preceding version
  • Safari current and preceding version
iOS

    Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support.

    Workstation Recommendations

    • Download bandwidth: 5+ Mbps
    • RAM: 2+ GB
    • CPU: 1.8+ GHz / multi-core
    • Display: 1366 × 768, color
    • Graphics: DirectX, 64+ MB
    • Sound (for some content)

    Learning Management System (LMS) Notes

    • For Blackboard Ultra, support is limited to basic LTI integration only; building block integration is not supported.