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Added Wrong Cengage Product or Course in LMS

When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.

Instructor Common HelpLMS Integration TroubleshootingInstructors
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Wrong Name Error

When uploading a project file, a Wrong Name error displays and you are not able to submit your project.

SAMProject ErrorsInstructors

Cengage Course is not in Your LMS

After selecting Link to an existing course or section in your LMS, your Cengage course does not display as an option.

Instructor Common HelpBlackboardInstructors

Copy Section Schedule to Other Sections

You can copy the assignment schedule from one section into other sections in the same course.

WebAssignSchedule Assignments for Multisection CoursesInstructors

Cengage Listed Twice in LMS Content Market

When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS.

Instructor Common HelpLMS Integration TroubleshootingInstructors

Wrong Format Error

When uploading a project file, a Wrong Format error displays and you are not able to submit your project.

SAMProject ErrorsInstructors

Wrong Application Error

When uploading a project file, a Wrong Application error displays and you are not able to submit your project.

SAMProject ErrorsInstructors

LMS Troubleshooting

Sometimes problems can occur with Cengage and your Learning Management System.

Instructor Common HelpLMS Integration TroubleshootingInstructors

Purchased With the Wrong Account

When you purchase access for Cengage and sign in you see a message that you have not purchased access yet.

Instructor Common HelpInstructors

Add Students to a Class

Students can be added to a class in one of two ways. Teachers can add students manually, or students can register themselves using a class access code.

Big Ideas MathBig Ideas Math Teacher HelpInstructors

Create a Single-Section Course

Before you can assign MindTap activities to your students, you must create a course.

MindTapCourses and SectionsInstructors

Can't Copy Section Schedule

When you try to copy a section schedule to an existing section in the same course, the section you want to copy to is not available.

WebAssignOther ProblemsInstructors

Modifying Gradebook Section Settings

Modifying Gradebook's Section Settings changes the default display for all sections. You can choose:

SAMGradebookInstructors

Delete a Course or Section

You can hide or delete a course, section, or course master. You can delete a course or section from your Instructor Center.

MindTapCourses and SectionsInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapMoodleInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapSakaiInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapSchoologyInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapBrightspaceInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapBlackboardInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapCanvasInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapOther LMSInstructors

Navigate eBook in Cengage Read

Navigate through pages after opening an eBook in the Cengage Read app.

Instructor Common HelpCengage Read Mobile AppInstructors

Create and Edit Notes in Cengage Read

Take notes in Cengage Read to analyze important concepts or for test preparation.

Instructor Common HelpAccess Study Tools in Cengage ReadInstructors

"This assignment is already assigned to the same student who is inactive in another class" Message

If you've added a student to an assignment already and then they've switched sections, you'll need to relink the assignment from their new section to them.

Big Ideas MathBig Ideas Math with Canvas - LTI 1.3Instructors

(LTI Advantage) Create a New LMS-Integrated CNOWv2 Course

If you have not created the CNOWv2 course you want to integrate with LMS, create it from LMS.

CNOWv2Other LMSInstructors

Change the Section End Date in MindTap

Change the end date of your MindTap section. Then, you can change assignment dates.

MindTapCourses and SectionsInstructors

Class Aggregate Reports

Class Aggregate reports give you an overview of your students' performance. There are several different ways to organize your Class Aggregate reports.

CNOWv2AnalyticsInstructors

Links to Cengage Courses or Activities Don't Work

When you click a link to a Cengage course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.

Instructor Common HelpLMS Integration TroubleshootingInstructors

(LTI Advantage) Copy a MindTap Course to a New LMS Course

Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.

MindTapOther LMSInstructors

Edit Section Information

If needed, you can change the section name, dates, and meeting times.

WebAssignEdit Course or SectionInstructors

(LTI Advantage) Integrate an Existing MindTap Course with LMS

If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.

MindTapOther LMSInstructors

(Not Available for US) Create Sections from a Course Master

You can create multiple course sections from a course master. Each section will use the course master content and settings.

MindTapCourse MastersInstructors

(LTI 1.0) Other LMS

If your LMS is not specified, there are general LMS integration resources available.

MindTapOther LMSInstructors

Find Instructor Resources

Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.

CNOWv2Courses and SectionsInstructors

Remove a Section

You can remove a course section from your and your students' views by sending it to the Trash.

WebAssignEdit Course or SectionInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapGoogle ClassroomInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapInstructor HelpInstructors

View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated

You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.

MindTapLTI AdvantageInstructors

(LTI 1.0) Copy a CNOWv2 Course to a New LMS Course

If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing CNOWv2 course to a new LMS course. You can copy your own CNOWv2 course or another instructor's course.

CNOWv2Other LMSInstructors

Find and Use PowerPoint Presentations

Many Cengage products are accompanied by PowerPoint presentations created by subject matter experts. These presentations are available for download in your product's Companion Site. These presentations are available for download on your product details page.

CNOWv2Find Instructor ResourcesInstructors

(LTI 1.0) Integrate an Existing MindTap Course With LMS

If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.

MindTapOther LMSInstructors

Class Insights Analytics for a Class Section

Use Class Insights to see an overview of what assigned textbook topics your class understands and what topics need more work.

WebAssignClass InsightsInstructors

Linked to Wrong WebAssign Account

After purchasing Cengage Unlimited or course access, you are still asked to purchase access in WebAssign. The account listed in WebAssign does not match the account you used to purchase access. After purchasing course access, you are still asked to purchase access in WebAssign. The account listed in WebAssign does not match the account you used to purchase access.

WebAssignSign-In ProblemsInstructors

Change the Instructor for a Section

You can change the instructor for a course section after the section is created.

WebAssignEdit Course or SectionInstructors

Delete Your Added Course Materials

Permanently remove links you added to your course materials.

MindTap for K-12Add Course MaterialsInstructors

Copy Section to Another Course

If needed, you can copy a section from one course into another course. The section being copied is not changed.

WebAssignCoursesInstructors

Add a Section to a Course

When you add a new section to an existing course, the schedule of assignments and other settings are copied from the current section.

WebAssignCoursesInstructors

Product in My Library Cannot be Found

When you click Create Course in My Library , you see an error message that your product cannot be found.

Instructor Common HelpInstructors

Restore a Section from the Trash

You can restore a course section from the Trash.

WebAssignEdit Course or SectionInstructors

Class Analysis Page

You can monitor the class performance on each assignment using the Class Analysis page.

WebAssignView Assignment Scores for Your ClassInstructors

Copy a Section

Create a new section by copying an existing one using the same textbook and content version. You can copy up to 5 sections at once.

SAMClassesInstructors